Eathot.in provides customers with an easy and secure way to order food from the best restaurants in their area.
How does Eathot.in work?
Enter your city and your delivery location to find the restaurants near you that you want to order from and click away! You can view all the restaurants in your area or select your favourite cuisine. Once you have placed your order and chosen your method of payment, Eathot.in will do the rest of the work for you!
What are your payment methods?
We accept cash on delivery and online payments for now. We are working on other payment methods to make online food ordering as convenient as possible.
How do I make changes to my order?
Just give us a call at +91 93444 44408 and we can change your order for you. However if your order has been dispatched already, no changes can be made.
How do I cancel my order?
Cancelation depends on the restaurant you place the order with. Give us a call at +91 93444 44408 and we will help you to cancel your order.
Are there any extra delivery charges? If yes, how much are the charges?
This depends on the respective restaurants. The fee that is charged is mentioned in each restaurant's information.
How do I know if my order got through?
You will receive a confirmation email from us, stating the orders you have selected and the time it will take to be delivered to you. We will also send you a SMS to keep you updated once the restaurant has confirmed your order.
I did not receive an order confirmation. Did my order get through?
On rare occasions. there may be a problem with the system and you do not receive your confirmation email informing you that your order has been received. Most often in this case the order has gone through and it is just a problem with the email not getting through to you. However to be sure, it is best to contact us so we can check your order for you and confirm that it has gone through. You can contact us at +91 93444 44408.
What is your price range like?
The cost of your meal depends on the number of orders you make. We have restaurants for everyone, so just browse around and order what you like.
What if I'm not at home when the delivery man comes by? Will they redeliver?
You will receive a confirmation email and a SMS from us, stating the delivery time of your order so you will be able to arrange for someone to be home when the delivery man comes by. Unfortunately, redelivery is not possible.
I did not receive what I ordered. Why did this happen?
There may be times when a mistake has been made and items from your order are missing when the delivery is made. If possible, you should go through your delivery with the driver to confirm the correct items have been delivered. If something is missing, you can contact us and we can contact the takeaway on your behalf as soon as possible so the takeaway can be given the opportunity to resolve the problem. You can contact us at +91 93444 44408.
The food I ordered is unacceptable. How do I get a refund?
Eathot.in provides an easy way for you to order your food online, we are not responsible for the preparation/cooking of the food. If you're unhappy with the quality of the food, you can contact us and we can contact the restaurant on your behalf to inform them of your dissatisfaction, and to see what they will offer you in compensation. You can contact us at +91 93444 44408.
How long does it take to process the refund?
If for any reason you are due a refund from eathot.in, the money will be credited back to you within 3-5 working days from the processing date.
Do I have to be a member to use this service?
Anyone can use our service. However, when you order food, you will automatically create a free eathot.in account. Your previous orders will be captured in our system, and you will be able to retrieve your previous orders as well as your delivery address.
How do I sign up for a Eathot.in account?
Click on the Sign Up button which is located on the top right hand side of the home page. You will then be prompted to a new page where you have to fill in your details as requested before clicking 'Register'. Registration should now be completed and you should receive a confirmation email to the email address you registered with. Once you have registered, you will be able to order delicious cuisines from your area!
Is there a membership fee when I sign up for a eathot.in account?
There is no membership fee.
Do you have kids' menus?
Depends on the respective restaurants. Some offer special menus, some do not. Browser around to explore the culinary variety.
Can we customize our order and not strictly based on menu?
Unfortunately, you are not able to customize your order. However you can add special wishes in the comment box when you check out. The restaurants will then try to adjust your order accordingly. You can put 'extra spicy' or 'I want my steak rare-medium' right there.
Is your site secure? How can I be sure?
Our website is secure and uses the latest technology to encrypt your information. We have a customer care department that makes sure every order goes out to the restaurant correctly so, no fear, we will take good care of your internet order.
How do I provide feedback?
You can contact our customer care department at +91 93444 44408 or you send us a mail at email@example.com.